SERVICES

Accident and Injury Care  

Assessment and treatment of minor and moderate injuries, including sprains, strains and lacerations. 

Wounds can be dressed or stitched onsite. We can assist with referrals to specialist services or investigations as required. Urgent injuries can usually be seen promptly. 

Patients with moderate/severe injuries e.g. broken bones, large soft tissue injuries, are encouraged to attend the hospital or 24 Hour Surgery. 

Adult ADHD Stimulant Prescribing 

Please see Dr Lawson, Dr Rogers, or Dr Bowden to initiate Adult ADHD prescribing. This requires a suitable clinical psychology report. Please book a double appointment.

Adult Immunisations and Vaccines  

Immunisation helps protect you and your family/whānau against many vaccine preventable diseases. We have an excellent team of nurses who can offer information and support so please make an appointment if you want to book an immunisation or if you have any questions. 

We offer:  

  • All immunisations on the government funded immunisation schedule. 
  • Flu vaccination – free flu vaccine eligibility here 
  • Pregnancy vaccinations (flu and Boostrix)
  • 45-year-old vaccination (Boostrix)
  • Boostrix (Diptheria / Tetanus / Pertussis [whooping cough] vaccine)
  • MMR (Measles / Mumps / Rubella vaccine)
  • Meningitis vaccines 
  • 65-year-old vaccinations (Boostrix and shingles vaccines) 
  • Human Papillomavirus (HPV) vaccines 
  • Respiratory syncytial virus (RSV) vaccine 
  • Shingles vaccine 
  • Travel vaccinations 

For vaccinations outside of the funded Immunisation Schedule; please book an appointment with the doctor to prescribe and arrange costs.  

Blood Pressure Checks  

High blood pressure (hypertension) is a key risk factor for heart, kidney, eye disease and strokes. We offer blood pressure checks, medication management, and lifestyle recommendations to help you maintain your health 

Blood Tests 

Blood tests play a key role in the early detection, monitoring, and management of a wide range of health conditions, supporting your overall wellbeing and helping you live a better quality of life.  

Your doctor may refer you for blood tests if deemed necessary in the following situations: 

  • Routine monitoring: if you have a chronic condition, regular blood tests can help track your health. Your GP will advise on the frequency of these. 
  • Symptom investigation: if you are experiencing symptoms that require further investigations, a blood test may help identify the cause. 
  • Preventative health checks: blood tests may be used to assess risk factors for conditions such as diabetes, high cholesterol, or thyroid disorders. 

Bloods are sent to Awanui Labs for analysis. Results are then reviewed by your doctor and are made available to enrolled patients via myindici™, or by text or phone. 

With the exception of some specialised tests, most lab results are available within a few days. 

Cardiovascular Risk Assessments  

Cardiovascular disease (heart attack or stroke) is the leading cause of death in NZ.  

A cardiovascular risk assessment (CVRA) will let you know what your risk is of having a heart attack or stroke in the next 5 years. We offer guidance on lifestyle changes, medication management, and preventive care to reduce your risk of heart disease and stroke.  

CVRA is recommended for women from 55 years (45 years if you are Māori, Pacific or Asian) and men from 45 years (35 years if you are Māori, Pacific or Asian). These assessments are funded for some patients.  

If you are experiencing chest discomfort, shortness of breath, dizziness, unusual fatigue, or an irregular heartbeat, call 111 immediately. 

Certificates & Medicals  

Our doctors can complete the assessment and forms required for most certification requirements, including sick notes, WINZ, ACC forms, driving medicals, insurance medicals, and pre-employment medicals. 

Please note some certificates and medicals are not funded and incur additional fees.  

Cervical Screening 

Cervical cancer is highly treatable if detected early. All women and people with a cervix aged 25-69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening every three years. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.  

You should get screened even if you:  

  • are immunised against HPV 
  • are single
  • only have sex with women
  • have been through menopause
  • are no longer having sex
  • If you have had a hysterectomy (removal of the uterus) check with your nurse or doctor if you still need to be screened. 

There are now more options for how you have cervical screening done: 

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  •  a cervical sample taken by a healthcare professional (used to be known as a smear test). 

Talk with your healthcare provider to decide which option is best for you. 

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. 

For more information: Cervical screening | Time to Screen – National Screening Unit 

Child Health & Immunisations  

All immunisations on the national schedule for children are free until they reach 18 years of age. 

You can make an appointment with the practice nurse for your child’s immunisation. The New Zealand National Immunisation Schedule shows which immunisations (including boosters) your child is recommended to have between the ages of six weeks and twelve years, and when they need them. It is very important that vaccines are given at the correct time to protect people who are most vulnerable to illness, especially children and older people. 

The immunisation schedule helps to protect children from preventable diseases such as: 

  • Chickenpox
  • Diphtheria 
  • Haemophilus influenzae type B 
  • Hepatitis B 
  • HPV 
  • Measles 
  • Mumps 
  • Pneumococcal (types of) 
  • Polio 
  • Rotavirus 
  • Rubella 
  • Tetanus 
  • Whooping cough 

We highly recommend vaccinating your child and are happy to answer any questions or discuss concerns. 

We provide 6-week child checks, and we also have a Child Protection Policy.

Chronic Disease Management  

Chronic Disease Management is a proactive, long-term approach to healthcare that focuses on helping patients manage their ongoing condition.  

We provide a comprehensive disease management programme including screening and ongoing management of diabetes, hypertension, arthritis, asthma, COPD and heart failure. 

Contraception & Family Planning 

We offer contraceptive advice, prescriptions, and fitting/removal of contraceptive devices such as IUDs (coils) and implants.  

Your choice of contraception will depend on your age, health and the status of your relationship. Talk to your doctor or nurse if you are unsure which method is best for you. They will ask about your health so they can recommend the safest contraception for you. 

Options include:  

  • Condoms  
  • Oral contraception  
  • Depo Provera  
  • Long-acting reversible contraceptives (IUD/Mirena, Jadelle Implant, Copper intrauterine device) 
  • Emergency Contraceptive Pill (Morning after pill)

Funding is now available for long-acting reversible contraception. Please discuss your eligibility with your GP or nurse. 

COVID-19 Vaccine 

COVID-19 Vaccines are now available at ProMed for eligible patients.  

  • If you’re aged 5 years or over, you’re eligible for a free primary COVID-19 vaccine. 
  • If you’re aged 30 years or over, you’re eligible for a free COVID-19 booster every 6 months. 
  • Patients under 30 who are at higher risk are also eligible for a free booster every 6 months (similar criteria to those for a free flu vaccine). 
  • A non-funded COVID-19 vaccine is expected to be available soon for patients who aren’t eligible for funded doses.

Pfizer is the only COVID-19 vaccine available for use in New Zealand. 

For more information, see our COVID-19 vaccine FAQs or visit Health NZ’s COVID-19 vaccine page. 

For health & safety we ask people with respiratory infection symptoms to remain in the car park or stay at home. The doctor or nurse will then call you for your appointment. If you need an in-person consultation, then our staff will arrange this during your call.  

Diabetes Checks  

Diabetes is a serious condition where the level of glucose in the blood is too high. There are two types, caused by either a lack of insulin (type 1) or increased insulin resistance (type 2). Diabetes can lead to serious complications, including kidney failure, blindness, limb amputation, and increased risk of cardiovascular disease. 

Diabetes is often silent and therefore we recommend everyone is checked, especially if you are over 40 years of age or have risk factors. Find out if you are at risk here 

Diabetes can have a big impact on individuals and their whānau. We’re here to work with you to help minimise that impact, offering lifestyle advice (nutrition and activity), medicine management, and support. Diagnostic testing or screening can be discussed with your doctor. 

Driving Medicals  

ProMed Doctors provides medical assessments for patients who require a medical certificate for their driver licence. 

These assessments help determine whether you are medically fit to drive safely and may be required when renewing certain licences or endorsements, reaching certain ages, or if you have a medical condition that could affect your ability to drive safely. 

An appointment for driver’s license medical includes time with the nurse and doctor. 

You may need a driver medical if you are: 

  • Turning 75 years old or older – medical assessments are required at age 75, age 80, and every 2 years thereafter. 
  • Applying for or renewing a heavy vehicle licence (Classes 2, 3, 4 or 5), if a medical certificate has not been provided within the previous 5 years. 
  • Applying for or renewing certain endorsements, including Passenger (P), Vehicle Recovery (V), Driving Instructor (I), or Testing Officer (O). 
  • Living with a medical or mental health condition that could affect your ability to drive safely. 

Please note: If you drive to your appointment and do not pass your driver medical, you will not be permitted to drive home. This applies to medicals for existing licence holders such as age-related assessments or health condition reviews. Please arrange an alternative way home in case this happens.  

Ear Wax Removal 

If you’re experiencing hearing issues, discomfort, or itchiness in your ears, or they feel blocked, it may be a sign of earwax buildup. 

The Ear Hygiene Clinic can help support your ear health by safely and efficiently removing ear blockages and wax, using a gentle ear suction device. 

They offer this service at ProMed on Wednesdays.  

Please book at ear.net.nz or call 03-3844668 

ECG (Electrocardiogram) 

An ECG (electrocardiogram) is a recording of your heart’s electrical activity. Electrode patches attached to your skin measure the electrical impulses your heart gives off, producing a trace that can show information about previous heart attacks or problems with heart rhythm. It is a common procedure, often carried out after a patient has had unusual chest pain or dizziness.   

It is available for acute illness or when needed for insurance or other examinations. 

The procedure:  

  • Small electrodes are placed on your arms, legs and chest while you lie still 
  • The procedure lasts between 5-10 minutes 
  • No electricity is put into your body 
  • You will not experience any pain or discomfort 
Flu Vaccine 

Getting vaccinated each year is recommended as the single most effective way to reduce your chances of getting the flu. The vaccine can also greatly reduce your risk of serious complications that can develop from the flu. 

The flu vaccine is free if you: 

  • Are aged 6 months to under 5 years 
  • Are 65 years or older 
  • Are pregnant (Can be given at any stage of pregnancy) 
  • Regularly use an asthma preventer 
  • Have diabetes 
  • Have kidney problems 
  • Have heart disease 
  • Have cancer 
  • Have a serious medical condition. 

Please see more information for free flu vaccine eligibility here 

GP Consultations 

We provide GP consultations for everyday health concerns, ongoing care, preventative health, ACC injuries, and referrals.

As a general practice, we provide primary healthcare across every domain of your health. Our doctors are skilled in diagnosing and identifying a wide range of health concerns and will refer you to specialists if further assessment or treatment is required.  

HPV vaccine 

Immunisation is now available to protect women against common types of HPV which cause around 70 percent of cervical cancer. This is funded and available from the age of 11 until 26 years. Please discuss the scheduling and doses with one of our nurses. The ideal time to have this vaccination is prior to any sexual contact. The vaccine does not protect against all HPV types; therefore, women who have been immunised must continue to have smear tests. 

Liquid Nitrogen Treatment 

Liquid nitrogen can be used to treat verrucas, some skin lesions and warts. A doctor’s consultation is needed prior to liquid nitrogen to determine if this is the best form of treatment. Once the lesion is diagnosed, consecutive treatments will be carried out by the nurse. Often the lesion will require more than one treatment. The treatments must be a minimum of two weeks apart.  

Male Health Checks  

We encourage our male patients to see their GP regularly for all medical concerns including: 

  • Cardiovascular check
  • Diabetes check 
  • Erectile dysfunction treatment 
  • Prostate health check 
  • Testicular check 
  • Testing and treatment for sexually transmitted infections (STIs)  
Maternity Care  

If you are planning a pregnancy, we encourage you to come and talk to us about this early. We can assist with investigation or referral for fertility problems. 

Mental Health 

Life is full of challenges and occasionally we need a bit of extra support. Your mental health can be impacted by a variety of behavioural, physical, or social factors, and it’s important to know help is available.  

Our GPs are qualified to diagnose and treat a wide range of mental health issues, and can refer you to a variety of services, including counsellors and other mental health specialists.  

Minor Surgery and Procedures 

We are equipped to perform various minor surgical procedures. Doctors are trained in skin cancer surgery, contraceptive device insertion and other gynaecological procedures. 

Minor procedures we offer include: 

  • Skin lesion biopsies or excisions 
  • Cyst removals  
  • Steroid injections for issues such as bursitis, capsulitis or joint issues 
  • Suturing of wounds 
  • Skin tag removal 
  • Mirena or intra-uterine device insertion and removal 
  • Jadelle insertion and removal 
  • Pipelle biopsies 
Nurse Consultations  

Our nurses provide a wide range of services including wound care, blood tests, blood pressure checks, injections and vaccinations, ECGs, and other routine nursing care. 

They’re also available for advice on diet, weight management, diabetes, and smoking cessation, and work alongside our doctors on chronic disease management.  

Nurse Prescriber Service 

Nicole, our Nurse Prescriber can assess, diagnose, prescribe, and refer like a GP. 

Her appointments are for 20 minutes with lower fees. 

Pharmacy 

Cranford Pharmacy is located onsite. 

Pharmacists ensure your prescriptions are dispensed correctly and that the medicine and dose are appropriate for you, so you get the maximum benefit from your medicines. Your pharmacist can help you understand what your medicines are for, how to take them, possible side effects, and how to store them safely. 

Physiotherapy 

ProPhysio is located onsite.   

If you are experiencing pain or injury, physiotherapy can help you to reduce and manage your pain and to optimise your function. 

Pregnancy Testing 

When you think you are pregnant, this can be confirmed by one of our practice nurses who will then suggest an appointment with your usual doctor to discuss your options for maternity care. 

Repeat Prescriptions  

Please go to our prescription page here 

Sexual Health  

Sexual health checks can be completed with a doctor or nurse. If you have symptoms you are concerned about, please make an appointment with your doctor. If you would like screening or asymptomatic testing completed (no symptoms) you can see a nurse. 

Sexual health checks are free for New Zealand residents aged between 14 and 17 years. 

Our Services include:  

  • Contraception advice and treatment, including emergency contraception (‘morning after pill’) 
  • HPV vaccination to protect against cervical, penile, anal and throat cancers 
  • Cervical smear tests 
  • Testing and treatment for sexually transmitted infections (STIs) 
  • Urinary tract infections (UTIs) 
  • Pregnancy testing and advice 
  • Termination referrals 
  • Gynaecological health 
  • PMS and menopause advice 
  • Management of erectile dysfunction 
  • Sexual health advice 
  • Sexual injuries or assault advice 
  • Sexuality and gender identity support 
  • Support for other sexual and reproductive health issues. 
Skin Checks  

Our GPs can assess moles, freckles, spots, rashes, and possible skin cancers, and provide a range of tests & treatments including freezing with liquid nitrogen, biopsy, mole removals, and many full cancer excisions. 

Smoking Cessation Support 

Our doctors can offer prescriptions for nicotine replacement, Zyban, and Champix.  

We can refer you to Te Hā – Waitaha. This is a funded service that provides ongoing support and access to quit coaches.  

Test Results  

Our staff check all results and will get in touch if any action is required. Myindici™ users will receive a message when their result is available for viewing. This may include a comment from the clinical staff. Please note that fees usually apply for follow-up emails & consults. 

Travel Consults and Vaccines 

Our team can provide detailed travel advice and order the appropriate immunisations to maximise your health protection while overseas. 

Travel vaccines we offer include: 

  • Hepatitis A 
  • Hepatitis B 
  • Cholera 
  • Diphtheria 
  • Meningococcal disease 
  • Pertussis 
  • Polio 
  • Rabies 
  • Tetanus 
  • Typhoid 

Our doctors can prescribe other travel medications where necessary. 

Please book at least 6 weeks prior to departure. 

Well Checks – 6 Weeks Old 

Following New Zealand’s national immunisation schedule, the first one is due at 6 weeks old. At this appointment your GP will do a quick check of your baby, before seeing the nurse for their immunisations. If you have any concerns, please raise them during this visit.  

Please refer to your Well Child Tamariki Ora My Health Book for more information.  

Well Checks – Adults 

Regular check-ups with your GP and nurse can be the best way to stay healthy, as health conditions can often be detected early. Proactively being aware of changes you are experiencing and communicating with us will also give us the best chance of treating you and giving you peace of mind. 

Examples of check-ups we provide include 

  • Blood pressure 
  • Prostate 
  • Vision 
  • Skin cancer 
  • Cholesterol 
  • Hearing 

 

 
Recalls
We usually contact patients via myindici or by email. If this is not possible then we will either text, phone or send mail. 
 
Transcribing software
Please note some of our clinicians use an AI note-taking tool called Heidi to record your consultation. This helps them focus more on you and less on typing. Heidi is not used for any other purpose, and it is compliant with the New Zealand Privacy Act. The saved data is non-identifiable and is stored securely for up to 90 days. Your consent is required, so if you have any questions or do not wish Heidi to be used, then please let your GP or Nurse Prescriber know at the start of your consultation.
 
HealthOne

Please note that our practice is contributing to and accessing healthcare information from HealthOne.  This is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing healthone.privacy@pegasus.health.nz

Practice Privacy Statement

Further Health Information: